Check-in at 3pm on Flight AC 80 from TO to Lima, Peru flying out at 5.35pm. Air Canada strikes again!No plane at the gate, no staff at the counter, no announcements to be heard. Board late via an unintelligible male drone on the PA system. Sit on plane for at least 1 hour while they fix a malfunctioning 'IPS' system. Watch fellow pax board like pack yaks - 8 pieces of luggage each to be squished unceremoniously into every nook and cranny like squirrels storing acorns. As usual, over-the-hill, bored and otherwise disinterested staff adorned with desultory service faces plastered on like masks. Food blach, tea ...excuse, but is that what you call it?
AC slogan: "We're not happy till you're not happy" - apt!
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